Shipping & Returns
Christmas Delivery
Planning ahead? To give your gifts the best chance of arriving in time for Christmas, please place your order by the following dates:
| Delivery service | Last order date |
|---|---|
| FedEx Standard (USA) | Thursday 17th December, 12pm EST |
| FedEx Premium (USA) | Thursday 18th December, 12pm EST |
| FedEx International Economy (Canada) | Tuesday 15th December |
| FedEx International Economy (Mexico) | Tuesday 15th December |
Please note delivery times may be affected by courier delays, weather conditions or customs clearance.
North America, Canada and Mexico Shipping
|
Destination |
Service | Duration | Price |
|---|---|---|---|
| USA | Fedex Standard | 4-6 working days | $9.95, free over $100 |
| USA | Fedex Premium | 2-3 working days | $15.00 |
|
Canada |
Fedex International | 4-7 working days | $43.00 |
| Mexico | Fedex International |
4-7 working days |
$30.00 |
*Please note that deliveries to Hawaii can take up to 21 days to arrive
Our Returns Policy
We hope that you will be happy with your order, however, if for any reason you wish to return something to us for a refund you may do so within 30 days of receipt provided that the item is unused, in perfect condition and complete with original packaging. Please note, we're unable to process exchanges.
If you have bought from a retailer, please return your product to them directly. If you're returning an item bought in store please bring proof of purchase.
All other terms of sale related to returns and refunds apply.
How do I return an item?
We do not offer a free returns service; we therefore ask that you use a fully tracked service with any reputable carrier.
Please note that Cowshed cannot accept responsibility for lost returns packages, so please keep hold of your proof of postage receipt to ensure that your return reaches us successfully.
For the return address please contact our Customer Service Team